Privacy Policy

This policy explains how 5 Digital Marketing collects, uses, stores, and protects personal data when you use our website or contact our team.

1. Who We Are

5 Digital Marketing ("we", "us", "our") provides digital marketing and local search visibility services for Nigerian businesses.

Contact us about privacy at hello@5digitalmarketing.com or via WhatsApp at +234 809 870 2279.

2. Scope of This Policy

This Privacy Policy applies to personal data collected when you:

  • Visit 5digitalmarketing.com
  • Complete a contact or lead form
  • Communicate with us by email, phone, or messaging platforms
  • Engage us for marketing services

3. Personal Data We Collect

Depending on your interaction with us, we may collect:

  • Identity details: name and business name
  • Contact details: email address and phone number
  • Service data: inquiry message, requested services, and project details
  • Technical data: browser type, device information, IP address, and page usage metrics

4. Why We Process Data

We process personal data to:

  • Respond to your inquiries and service requests
  • Deliver requested services and support
  • Improve website experience and performance
  • Maintain lawful records for business operations and compliance

Where required, we rely on consent, contract necessity, legal obligations, or legitimate interests under applicable Nigerian data protection law.

5. Cookies and Analytics

We use essential website technologies and may use analytics tools to understand site usage. Read our Cookie Policy for details on categories and controls.

6. Data Sharing

We may share personal data with trusted service providers that help us run our website and deliver services, such as hosting, analytics, and communication platforms. We do not sell personal data.

We may also disclose data where required by law, regulation, or lawful authority request.

7. Cross-Border Transfers

When a service provider processes data outside Nigeria, we apply appropriate safeguards and contractual controls consistent with applicable law.

8. Retention and Security

We keep personal data only for as long as needed for service delivery, legal obligations, and legitimate business operations. We use reasonable technical and organizational safeguards to protect data against unauthorized access, disclosure, alteration, and loss.

9. Your Privacy Rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, or portability of your personal data, and you may withdraw consent where consent is the legal basis.

To submit a request, email hello@5digitalmarketing.com.

10. Complaints

If you have a privacy concern, contact us first so we can resolve it promptly. You may also file a complaint with the Nigeria Data Protection Commission (NDPC) where applicable.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect once published on this page, and the date above will be updated.

See related pages: Terms of Use and Cookie Policy.